Major Nelson heeft bekend gemaakt dat Microsoft dag en nacht werkt aan de problemen rondom Xbox Live. Het netwerk is de laatste paar weken problematisch vaak down geweest en het Xbox Live team werkt momenteel aan oplossingen. Major Nelson benadrukt dat medewerkers niet naar huis gaan tot alles naar behoren weer functioneert. Xbox Live is de laatste tijd vooral in Amerika vrij instabiel.
You may have noticed that the LIVE service has been having a few issues over the past few days. This includes things like signing in, matchmaking and account recovery. Not everyone has had problems, but I know some of you have and I wanted to give you and update. While the service was never completely offline, problems like this are not acceptable. The entire LIVE team has been working day and night to ensure that you can have a great LIVE experience. While we’re not done yet, I wanted to let you know that things are getting better each hour and that no one on the team is going anywhere until the job is done. Thanks for your patience.